Sales Conditions

Shipping Information

Minimum mail order amount: 25,00 EUR excluding shipping cost.
Mail orders below 25,00 EUR will incur a 5,00 EUR low order fee.
Orders are accepted only via the webshop, in writing by e-mail or letter. Please do not forget to give your phone number and e-mail address with your order.
From November to March plants are only shipped weather permitting.
Mail orders are by prepayment or credit card only.
After we receive your order we will send you a detailed pro-forma invoice (shipment inclusive). Credit cards will be billed around the day of shipment. Other shipments will be sent after receipt of full payment.
We accept payment only by bank transfer or credit card issued in Euro. The following credit cards are accepted: VISA and Eurocard/MasterCard.
Non IBAN/BIC bank transfers are subject to 15,00 EUR banking costs.
Plants that have been spoken for will remain on hold after confirmation for a maximum of 15 days, after which period they will return to the sale.
Delivery in Belgium and all EU countries by courier service. We do not ship outside the EU due to excessive administrative costs.
Shipping costs and risks are for charge of the customer. Please check the contents of your shipment immediately upon arrival!

Claims

Immediately with the shipping agent and - in writing - within 7 days with us.
The EU Consumer Directive allows consumers a right of withdrawal from their online purchase within 14 days of the purchase, exempt however from this right of return are plants (perishable goods).
The return postage & packing costs are for the charge of the customer. Returned goods should be properly packaged.

Prices